Shipping policy
Shipping & Digital Delivery Policy
Last updated: October 15, 2026
Thank you for shopping with degifenix.shop. This policy explains how we deliver your spreadsheet order, what it costs, and what to expect after you buy.
Electronic Order Processing
All orders on degifenix.shop are processed automatically and instantly 24/7/365. There are zero processing backlogs or physical handling delays.
Delivery Method and Speed
All templates are delivered electronically. As soon as your checkout transaction is verified, our automated fulfillment engine dispatches a confirmation email containing:
- Direct download links to your Microsoft Excel (.xlsx) workbooks.
- 1-click duplicate links to copy templates directly into your Google Drive / Google Sheets account.
Delivery typically takes less than 15 seconds.
Shipping Costs
Shipping is 100% FREE worldwide. Because all products are digital, there are zero shipping, freight, courier, or packaging fees.
Shipping Destinations
We deliver to customers globally across the United States and internationally without geographic delivery barriers.
Non-Delivery and Email Issues
If you do not see your confirmation email within 5 minutes of checkout:
- Check your spam, junk, or promotions folder.
- Confirm that your checkout email address was entered correctly.
- Reach out to our 24/7 support desk at support@degifenix.shop with your order number, and our team will immediately resend your access links.
Order Changes and Cancellations
Because download access is dispatched immediately upon payment confirmation, digital orders cannot be cancelled once files have been accessed. See our Return and Refund Policy for defective file warranties.
Contact Information
Contact our support team at support@degifenix.shop or call +1 506-828-7612.